Homepage for Gateshead Councils Benefits and Council Tax information The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. We encourage our people to think differently, do the right thing and be innovative. : 50K - 53K. This covers things like outside painting, replacement windows and annual gas servicing. Housing Repairs and Maintenance Service Gateshead - Government Online All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. We would not replace all items, only the ones that are required. 0191 433 3174. housingadvice@gateshead.gov.uk. There's also additional service charges from 115.85 a week, this cost is eligible . Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer. However, the contractor will not ask you for any money when they call. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Payslips. As part of our commitment to quality services, we aim to provide a reliable and quick repair service. As a council housing tenant, you are entitled to a good standard of living. Request a FREE property inspection to find out how much your claim is worth. You can create a free account to post activities, services and promote organisation working in Gateshead. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. 3 0 obj Repairs update - Housing Team at Gateshead Council | Facebook These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Work to the outside of your home may not need an appointment. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. However, our partners are continuing to deliver a series of . We will pay compensation for damage which is our fault or our contractors' fault. Some of these repairs need to be inspected before the repair can be done. Gateshead, England Jobs - 16,311 openings | Glassdoor Connected Voice are collating information about support across Newcastle and Gateshead. They should all be done. Housing Disrepair However it did show that 36% of repairs were fixed when first looked at after being correctly identified. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. View details of your former and current tenancies including rent statements and repair. <>>> We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Gateshead Now is a collection of the latest news from Gateshead Council. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. Please continue to be patient, as we are experiencing a high volume of phone calls. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. 27,852 - 30,151 a year. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. Background 2. Read more about the Housing Capital Investment Programme. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. East Ham People really are our greatest asset at Gateshead Council, and we value every employee. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). You can also include claims for loss of earnings and care costs if necessary. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. Youll be paid a competitive salary plus additional allowances where relevant. Gateshead Council jobs in Newcastle upon Tyne NE20 Repairs - Gateshead Council 4 0 obj Some of these jobs need to be inspected before the contractor can start the work. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair 1 0 obj Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. My flat was repaired in time for my childs birth and I received rent refunds and compensation. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. If we miss an appointment and we didn't contact you, please contact us. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. 2 0 obj Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. You can also claim compensation for the damage that has been caused during repair work. These include re-fixing toilet seats and repairing minor leaks. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords.
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