If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Want to bring your existing phone number to your new enTouch phone? EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. An eligible household is limited to one monthly service discount and one device discount. Lifeline is a government benefit that provides free cell phone service for eligible customers. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. TheOnline Enrollment formis easy to use and will walk you through each step of the process. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. You will receive great, reliable service! Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Click here to view the Paper Application options. There are no fees associated with this change. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. *International Calling is Limited to unlimited landline and cellular calling to certain countries. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Offer not available for existing enTouch Wireless customers. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Only eligible consumers may receive ACP discounts. No. *All forms of ID must be valid and used before expiration date. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. You agree that any state, local, Tribal government, school, or school district may share information about your receipt of benefits that would establish eligibility for the ACP and that such information will be used only to determine ACP eligibility. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. entouch wireless account number and pin The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Your temporary access token will be sent to the . with Q Link chat. Unlimited does not mean unreasonable usage. Veterans Administration benefits statement. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Copy of last year's State or Federal income tax return. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Lay the SIM Card on a hard, flat surface. The password is the last 4 digits of that sim card. You will need to supply either a credit card or PayPal information. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. When you receive your new phone in the mail, call Customer Support at 866.488.8719, Copyright 2023 enTouch Wireless All Rights Reserved. All prepaid minutes and payments are generally credited instantly to a Verizon account. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Pick your new T-Mobile plan and phone, either online or in store. EnTouch Wireless free government cell phone providers. Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. Review updated: Jan 13, 2023. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Social Security benefits statement. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Read More Award-winning support is just a tap away. Budget Mobile being taken over by enTouch Wireless? PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Your current provider generally responds promptly, but they officially have up to 72 hours to release your number to us (which is out of our control.). Our representatives are excited to help with anything. enTouch Wireless customers can stay connected to friends and family abroad with FREE international calling to countries including Canada, Mexico, India, UK, and more!*. We're here for you, 7 days a week, 7am-12am Eastern. Please allow up to 1 business day for the ticket to be resolved. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. OFFERS MAY VARY BY STATE and service may not be available in all areas. Safelink is the oldest and the largest company providing best free government smartphones for years. OFFERS MAY VARY BY STATE and service may not be available in all areas. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Press the size on the backside of the card related to the SIM size your phone needs. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. International calling is enabled for direct communications between 2 people; certain numbers (e.g. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Offer varies by State and Program Participation. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. GSM coverage required. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, BROADBAND DATA. Questions? FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. B11. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. The ACP monthly service and device discounts cannot be transferred to another household or individual. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Enroll Today. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Valid contact number which is neither number involved in the phone number change. International calling does NOT include text messaging, picture messaging, or video messaging. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. PIN: Go to your online account. enTouch Wireless reserves the right to block calls to any country or international number range without notice. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. Copy of last year's State or Federal income tax return. OFFER of Free phone with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. ACP is a federal government program operated by the FCC. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Skip to content. That is what we are committed to delivering to you! Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Call 1.800.820.3511; Contact Us; ESG. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Contact enTouch Wireless - Pre Paid and Lifeline Cell Phones Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only.
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