This app is notorious for forcing me to log in every time I need it. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Proven to outperform the market 2-5% in every market cycle. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? We were very excited to talk about the new ActiveBuilding at RealWorld.. Still, its pretty annoying that something viral to my life works so poorly. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). If I had an alternative way to do so, this app would exit my phone immediately. I really hate this app. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Daily, transaction-based visibility into your portfolio and your competitive market. granularity and accuracy. The app was working fine before the unnecessary visual refresh. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Enter your email. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Welcome To The Fairfield Properties Resident Portal. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Get Started Now Terms of Use Privacy Policy If you care about reputation, the best way to do that is bring an engagement solution into your software suite. New Resident? Upon opening the app, I have to wait 30 seconds just to reach the main menu. Ill have to try again later. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. The only reason that I keep it at this point is to pay rent. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. They can even set up reoccurring payments or split the cost with roommates! You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Login Use your ActiveBuilding login information Enter your email Log in New Resident? And the convenience doesnt stop there. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Login. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Use your ActiveBuilding login information. Maximize your asset value by optimizing rents while consistently reducing vacancies. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Proven to outperform the market 2-5% in every market cycle. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Safety starts with understanding how developers collect and share your data. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. RealPage Market Analytics delivers true performance data no one else has. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. RealPage Market Analytics delivers true performance data no one else has. Griffis Westminster Center. Get Started Now Terms of Use Privacy Policy ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. For example: today is the first so I need to pay rent. There is no immediate change to either staff or resident day-to-day use. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. 403 Wolf Creek Cir, Raleigh, NC 27606. Resources, LeaseLabs Login. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. (303) 421-6900. If you try to view pictures on a post, the window just crashes. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Can't get it on this laptop either. It is so slow, and they changed where the contact info is for emergency maintenance. Fantastic. Enter your email. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Log in Terms of Use Privacy Policy What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. Pinpoint drivers of submarket momentum and individual asset forecasts with greater 6969 W 90th Ave, Westminster, CO 80021. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. 403 West. For more information, see the developers privacy policy. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Daily, transaction-based visibility into your portfolio and your competitive market. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Update: This type of review with specific examples is extremely helpful to us. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Thank you!Original Response: Thank you for your feedback. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. (Some features may not be available at your property. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. I've noticed some improvements being made recently which is great. 78% of residents prefer to pay online. Log in. The issue is resolved and we are proactively working to prevent it in the future. Package delivery is the secondamenity residents are interested in after fitness centers. Had to do a lot of changes so the app would accept the input(s). The experience is shaky at best from the moment that you open it until you tune you minimize or close it. On my smartphone I was offered a coupon to allow payments at participating stores. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Active Building. Notice message Please check your email to reset your password.. Email: Password: Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding puts everything in your community at your fingertips. Apps should promote digital options and self-service. But as soon as I went to another page it was lost, and unretrievable. Your team definitely has their priorities straight. Unfortunately, the app is still extremely frustrating to use. Renter Background, Creditor Screening Issues, COVID-19 Maximize your asset value by optimizing rents while consistently reducing vacancies. Login Use your ActiveBuilding login information Enter your email Log in New Resident? By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Sometimes this wont work at all. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Get Started Now Terms of Use Privacy Policy granularity and accuracy. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Get Started Now Terms of Use Privacy Policy Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Proven to outperform the market 2-5% in every market cycle. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. It's clunky. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. It was snappy, responsive, and logging in took less than a few seconds. granularity and accuracy. It never remembers me or attempts a biometric login. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Community Connection & Engagement It gives everyone a way to engage as a community. LearnMore. The interface reminds me of first generation mobile websites. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. We will look into this further. Half the time the app won't render and I have to restart it. RealPage Market Analytics delivers true performance data no one else has. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Daily, transaction-based visibility into your portfolio and your competitive market. Fairfield Properties online rent pay portal allows residents to pay rent online. Everyone is right, this is not intuitive and a pain in the neck. This one makes me want to go back to writing checks. Contact your community management if you have questions.) We experienced unexpected slowness in the application during this time. It gives everyone a way to engage as a community. This app may share these data types with third parties, Personal info, Financial info and 5 others. It also makes moving in easy. Use your ActiveBuilding login information. Maximize your asset value by optimizing rents while consistently reducing vacancies. Copyright 2023 Apple Inc. All rights reserved. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. ActiveBuilding puts everything in your community at your fingertips. If you open a forum post and then back out, you're starting from the top again. ActiveBuilding puts everything in your community at your fingertips. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. Your Information is secure and will be kept confidential. Have an immediate question about our products or services? Thank you! Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. Get Started Now Terms of Use Privacy Policy I hope they change it soon. Use your ActiveBuilding login information. Renter Background, Creditor Screening Issues, COVID-19 You will see an updated app icon, new colors, and a cleaner login screen. Get Started Now Terms of Use Privacy Policy The developer provided this information and may update it over time. Data privacy and security practices may vary based on your use, region, and age. Original review below:iPhone 13 pro. Have an immediate question about our products or services? I only open the app the pay rent, and its always something I approach with trepidation. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. You pretty much have to use it if your landlord decides to. Log in. Check out our quick video of how to set up your account here! Not a huge deal, but even apps loading much more data start up faster. ActiveBuilding puts everything in your community at your fingertips. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? We want to make it dynamic and guide users to the information and services they need.. Login. Easily access the industrys most accurate and reliable rent and occupancy data. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Enter your email. Easily access the industrys most accurate and reliable rent and occupancy data. (919) 861-8342 It doesn't really make things any easier for me at all. Get Started Now Terms of Use Privacy Policy Get Started Now Terms of Use Privacy Policy Infrequent/Mild Medical/Treatment Information. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Easily access the industrys most accurate and reliable rent and occupancy data. Community Rewards is really that.. Renter Background, Creditor Screening Issues, COVID-19 Your Information is secure and will be kept confidential. Get Started Now Terms of Use Privacy Policy Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Absolutely awful to use. Get Started Now Terms of Use Privacy Policy When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Log in. Developer responded to review, appreciate the dedication to their user base. App responsiveness is very important to us because we know how frustrating it is to you to use. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. It's also likely to take a few tries to get in.
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