Xcaret Hotels | Xenses Park Official Site 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. We were swimming in an area by one of the restaurants (Las Cuevas I think?) You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. If you buy multiple parks, the pictures taken at the hotel are included for free. The experience of living Mexican art . When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Prices are subject to change without notice. Departure and arrival points of all activities can be found in the center of the park, therefore distances between activity spots are very short. But. Pasted as rich text. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. American Dollar (USD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? I can see them but they all say sample on the and not able to download. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. Children must present ID from school with address in Quintana Roo, or school report card with photograph. The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. He was knowledgeable about the resort, the general area, and was very happy to make conversation. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. Fill out this form and one of our agents will follow up on your request. Does admission include transportation service? Saturdat to Sunday from 9:00 to 15:00 Hours. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. How long is the photo/video download code available? I will not repeat everything that has already been said. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. What happens if I forgot my download code? Pound Sterling (GBP): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Swim in the 437-yard stalactite river inside ancient caves. Yes, you must select a specific date to visit the Park. See all available properties in Middleton. What should I do? Photo Pass | Xcaret Park | Xelfies No, in Xplor the use of snorkel equipment is not necessary, thats why we dont offer it. Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. No, our Park tickets are not exchangeable for other products. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? This is my happy place, my own personal paradise.

Also, you can glide in zip-lines at Xplor, be part of a great Mexican party at Xoximilco, or put your senses to test at Xenses, live an unlimited nighttime adventure at Xplor Fuego, and experience six exciting activities at Xavage. (01152) 55 4163 7327 Within Mexico. In our venues, life merges with art. Xcaret: DO NOT MISS THIS PARK!! 282. We are here to serve you and to meet all requests, questions or suggestions you may have. Rafts through a river circuit paddling with special hand paddles. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. If you visited our Parks: foto@xcaret.com Months without interest, only with major participating bank cards issued in Mexico. Terms of use: For prices provided on this page, you need to purchase before visiting the park(s) or tour(s). Most activities involve water and your camera might get wet. Outside Mexico. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. No problem! This luxury hotel features a casino, a full-service spa, and a nightclub. You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. Everything about the hotel was excellent. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. BBQ buffet with delicious ribs (vegetarian options available). Saturdat to Sunday from 9:00 to 15:00 Hours. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Fill out this form and one of our agents will follow up on your request. Where I can store my personal belongings? Outside Mexico. La Casa de la Playa. Your best memories of Xcaret Have a wonderful day visiting the Xcaret parks and spend moments full of fun. Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. Dec 25 - Dec 26. We are sorry but no. After 14 year's of marriage we finally made it to Cancun. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. I really recommend this Hotel. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. However, with an advance purchase of at least seven days in this website or by calling our Customer Service, you get 10% discount on the cost of the regular price and 15% off purchasing 21 days or more in advance. You must present official ID (IFE) with address in Quintana Roo. Months without interest, only with major participating bank cards issued in Mexico. Free WiFi in public areas, a library, and express check-in are available at this hotel. Doubletree Hotels Middleton hotels are listed below. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico.-15 minutes away from Playa del Carmen-45 minutes away from Cancun International Airport-45 minutes away from Tulum Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo Argentine Peso (ARS): Visa, Mastercard, Diners and JCB. She answered immediately and assisted with even my most insignificant requests. Please do not hesitate to let us know through this media when you decide to return to this paradise. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Yes, the purchase confirmation can be presented with any of these devices. Enter the heart of the Mayan jungle. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. Frequently Asked Questions - FAQs | Hoteles Xcaret - Hotel Xcaret If youre a minor, you can ask an adult to drive you. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. MarieSamSanchezPhoto Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. My package also expires in a few days. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. On a PC right-click on the file and select the option to extract. Learn all the information in our Privacy Notice. The photos of you and all your companions in a single package for you to fully enjoy your visit. Exact pick-up time will be confirmed when making your purchase. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. more. Are there any special prices for children? you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. No problem! Taxes and fees that are shown are estimates only. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. 1.- Enter your download code. de C.V. | We offer you multiple payment options to pay for your reservation. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. We dont recommend the use of flip-flops or Crocs. This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi The amphibious vehicles are limited to two adults and two children. By continuing to browse the site, you agree to the use of cookies. How do I find and download the photos from the website? The chart reflects the cheapest Middleton hotel for each day and each star rating category. Subject to availability. Occidental at Xcaret Destination | Riviera Maya | Barcelo.com Can I enjoy underground river activity without knowing how to swim? Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. 2.- A list of the albums that are included in your package will be displayed. We had a fantastic lunch and swam in both the pools and river. It is important to confirm your transportation service at least 48 hours in advance. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. 1.- Enter your download code. Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. Did you know you can find the best available rates by booking in advance? per night. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. Play it safe and take your own photos with I would have.More. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. If it rains, can I cancel or change my date of visit? Xcaret in Cancun Mexico: Our Review - The Barefoot Nomad 282. We dont have teachers or students discounts. If you want to check our current promotions, visit here. Yes. The staff treats you like royalty.

In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant.
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