Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. From attire and handbags to sparkling jewelry, we have a variety of products to choose from. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. Your baggage will arrive in your stateroom later that afternoon. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. How about a wine package or two? Holland America ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). No exceptions will be made. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. I think they use this for special social events for the crew. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Customs officials will not be available at the ship during check-in to register valuables. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. Onboard credit amount is based on length of cruise and stateroom category booked. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. In our case, we always take the refund in cash to avoid losses due to currency conversion. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Items that should be registered generally include those not manufactured in your country. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. Featured fares are per stateroom based on double occupancy. Please practice wearing your life jacket. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Holland America PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. This topic is now archived and is closed to further replies. Yes, you are correct. Enjoy warm sunshine, shimmering seascapes and vibrant cities. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. If I dont spent the OBC, do I get it back at the end of the trip? guests are encouraged to obtain travel medical insurance prior to travel. onboard credit Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Safety: For 140 years, the safety and security of our guests has been our highest priority. I understand what you are saying and for people who can afford it, it is not much to worry about. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. It is also a good idea to bring your prescription for eye glasses or contacts. Other restrictions and exclusions may apply. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. All guests are required to disembark the ship at this time. 1-206-626-7353 to add services to your itinerary. During our regular business hours, please call: 1-800-426-0327. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Appointments are strongly suggested, particularly for Dressy Nights. Both casual and dressy attire will be essential during your cruise. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. Cash is accepted in our casinos. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. The statusof your seating request will be listed on your Cruise Contract. Other restrictions and exclusions may apply. If so, are there any categories/types of OBC that can't be used for the daily service charge? U.S. port and ending it in a different U.S. port. Tours are available for purchase up to three days before sailing. At the center is Music Walk: an exclusive collection of performances. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. The choices are endless. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. The charges are subject to change without notice. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. (Remember that checked baggage might not be accessible at all times.) Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. There are so many choices on your Holland America Line cruise. Unused TA credits were credited back to our credit card at the end of the cruise. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. A password will be selected by the parent/guardian of the child. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. Vaccination requirements change frequently. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. However, effective on voyages commencing July 1. Disembarkation is usually completed within two to four hours after the ships arrival. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Where do they come up with such a ridiculous figure. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. The amount of the Crew Appreciation will be based on stateroom category, as set out below: We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. Great idea, Dave. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. With Carnival, they held $70X4 adults and $70X2 kids. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. We will acceptU.S. travelers checks. Extension cords (without surge protectors) are allowed on board when used with proper caution. I've had rental car companies put holds of $300-$500 on my credit card. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. And it cant be redeemed for cash. Have It All Early Booking Bonus Offer (Early Booking Bonus Offer) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. Beach Towels to take ashore will be available upon arrival at the Gangway. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. Charges to the account are like a check you write on the account. Your seating assignment will be noted on your guest card upon boarding. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. Started June 21, 2021, By Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. . Holland America Line does not recommend storing medication in any mini-bar. Infants must be at least 6 months of age at the time of embarkation in orderto sail. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal beforethe vessel leaves. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Also, you will need your ship card when you disembark. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. But, if you can, consider someone like me/us, who did not have the finances. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. I'm sure there is more but that's what I can think of off the top of my head. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Please note that this is a U.S. government regulation over which Holland America Line has no control. Rest assured that your passport will be fully secured by our staff. We are on the Rotterdam in July and want to make sure we don't leave money on the table. This isn't our first cruise together. While we try to fulfill all requests, it may not always be feasible. Please note that fees and visa requirements are subject to change without notice. You will need to provide health certificate documentation for the animal in your ports of call. Download the app before your cruise, log in, and immediately start using Navigator. This thread has been helpful to usnewbies on HAL. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Oxygen: Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. By We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel.
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