Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Pride of America cabins and suites | CruiseMapper Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Whatever you decide, your first evening onboard is just the beginning! Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. one night we stayed in to watch one and ordered pizza. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. Hotel. Enrollment required. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. ft. Owner's Suite with Large Balcony Sleeps up to 5. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Priority when making specialty dining reservations and entertainment onboard. To find out more, please. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Which Cruise Ships Have Butlers? | Cruise Critic ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. realize that you can be selective about all those services but find out what level you like to be pampered at. Full Time, Part Time position. You can book a Concierge-level cabin to unlock . After the party, they will clean your suite while you enjoy the ship. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. They can present in-room tea service. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. Windstars 2023/24 Middle East program kicks off in November. Butler/concierge service: - Norwegian Cruise Line - Cruise Critic Community Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Think of it this way. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. You will be able to leave a comment after signing in, By ft.*, the Deluxe Owners Suite pampers up to six guests. You. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Then watch the moonlight dance on the waves from your private terrace. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Another thing to consider doing is to fill out Hero cards for the workers. There is some crossover, of course, but that's the general delineation. These Guild of Professional English Butlers are among the best anywhere at sea. What Cruise Ship Butler Service Is All About you also get free pay per view movies! A neat chance. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. Guide and tips to Norwegian Cruise Lines The Haven. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. Kick back in the living and dining area. 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Upstairs is an outdoor sundeck with padded loungers and clamshell seating. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. A, This is a question than I hear many first time cruisers ask but luckily we've never had. DECK 20. Hey, you only live once! After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Makes reservations for evening shows and other entertainment options. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Aft balconies and mini suites don't have butlers or concierge, just great balconies! Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Our butler brought a full breakfast to us every morning. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Assists with priority access to tenders to shore. Your butler will also remember your preferences and attend to your every need. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. You'll feel like a VIP -- and you are one! Concierge services to help guests book dining, entertainment, shore excursions, and more. Powered by Invision Community, Also I was told my last cruise they give you those cordless. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. For drinks, we tip $1/$2 per drink. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. By continuing to browse the site you agree to our use of cookies. We'll run a soft credit check to find special offers, but it wont affect your credit score. He/she isn't just "yours". Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. You booked a spa mini-suite which is not a suite. I didn't ask for any other meals in our room on that, or any other cruises. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. With Europe-trained butlers, there is no request that is to challenging for them to handle. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Or relish a quiet moment after the kids retreat to their room. These stories will help: A beginners guide to cruise line loyalty programs. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. So just curiousThanks again!!! We may receive compensation when you click on links to those products. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. Job specializations: Real Estate/Property. Butlers aren't run-of-the-mill cabin stewards. Concierge. We asked about 4 times for special treats as we were having visitors. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Makes onboard reservations for everything from meals to child care to shore excursions. Uber Cash and Uber VIP status is available to Basic Card Member only. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs.